Tours, Retreats & Day Trips
- There is a 20% non refundable deposit made for all Tours, Retreats or Day Trips
- The remainder shall be paid either by requirements laid out in the individual Tour/Retreat or Day Trip and be paid in full by the set date of required payment.
- If payment plans are required please contact Ascension Explorers
Where the client cancels their booking with Ascension Explorers
- Outside of 3 months (90 days) – 100% refund, no cancellation fees. (Excluding the non refundable deposit)
- Within 89 – 30 days – 85% refund, 15% cancellation fees. (Excluding the non refundable deposit)
- Within 29 – 5 days – 45% refund, 55% cancellation fees. (Excluding the non refundable deposit)
- Less than 4 days – no refund unless exceptional circumstances have occurred. Any amount of refund is at discretion of Tour Manager only.
- No refund on any tour or event will be made after departure, unless exceptional circumstances are brought to the fore.
If the event or Tour is cancelled by Ascension Explorers a refund will be given, if the alternative date for said event is unsuitable to the client. Or event is unable to be reproduced within a satisfactory period of time.